How does the e-prescribing work?
When a member registers to use the RelayHealth service, he/she can select a preferred pharmacy, including Aetna’s Rx Home Delivery service, to which the doctor’s office should send prescriptions. If a pharmacy has not been selected, the prescription will be directed to the member with a one-time option to electronically route the specific prescription to a pharmacy of their choice. The patient cannot print or alter the prescription. Prescriptions are faxed to the selected pharmacy.