How does the DS3 located in the individual locations get to/connect to our physical network. If it fails, what’s happens?
The Cypress Communications backbone network consists of diverse paths connected using MPLS VPN virtual circuits. In the event of a fiber cut effecting one of the virtual circuit paths, calls would be routed across the back-up path without interruption. Cypress can also work with you to engineer diverse access paths from your office locations into the Cypress network as well, if this is desired. Additionally, in the event of a connectivity failure between your location and the Cypress Communications network, the voice traffic could be routed across your connectivity to the public Internet and still reach Cypress’ switching platform. While this could result in some degradation in voice quality because of the lack of QoS on the public Internet, it would keep calls flowing. Additionally, during any connectivity failure between your location and the Cypress Communications network, the C4 platform would continue to process and answer calls and callers would be routed to voice mail. Finally,
