How does the DPA represent consumers when utilities seek rate increases?
A utility cannot increase its regulated rates or alter its conditions of service until the Public Service Commission (PSC) approves the change. To obtain approval, the utility must demonstrate that such a change is merited. The utility files a application with the PSC to “prove” that an increase or change is justified. The DPA thoroughly investigates all aspects of the utility’s application and develops conclusions regarding the merits for the proposals. The DPA supports its conclusions with expert testimony in evidentiary hearings before the PSC. Often, the DPA resolves the cases through negotiated agreements with the utility. Back To Top 4.
