How does the Deming award criteria differ from the Tata Business Excellence Model (TBEM)?
The difference is in the focus rather than the content. The Deming award criteria looks for application which runs vertically cutting across processes/ items, rather than looking at processes horizontally the way TBEM criteria are applied. They test the application rather than only the approach. Deming looks at applying the basic principle of TQM – the Plan-Do-Check-Act method.
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