How does the debt recovery process work?
To begin, you need to submit instructions that you want us to recover the debt/s on your behalf. Instructions may be submitted on our pre printed ‘instruction forms’, email, fax or utilising a client’s existing documentation. Within 24 hours of receiving this information, we will make a telephone contact with the debtor or forward them a letter requesting payment within 7 days. Our trained negotiators will use this combination of impact letters and persistent phone calls to secure your funds are recovered in the shortest time possible.
