How does the credit card verification process work?
As of 1 July 2008, we have started using a new Payment Gateway and in order to make payments or change plans, you will be required to maintain a Wallet for your PennyTel Account. Wallet information will be stored at our Payment Gateway. All transactions within your PennyTel Account will use the information you supplied within your Wallet. Upon successful creation of the wallet you will no longer see the “Create Wallet” option but only the “Update Wallet” option. This option can be found on the left menu on the home page on your PennyTel Login. The Credit Cards will then need to be verified; when a credit card is added to the Wallet, a random amount between AUD 1 and 5 cents will be charged to the credit card. This should be reflected in a short while. Once you retrieve this amount, you can verify your credit card online. This amount will be refunded/ reversed within 3-5 business days. This new implementation is expected to speed up the verification process for our customers.