How does the Consumer Protection Division help consumers?
The Consumer Protection Division enforces consumer laws in the State of New Mexico that are intended to shield the public from fraudulent and unfair business practices. Under the Unfair Practices Act, the Division provides multi-level services to the public to ensure that consumers have safe and satisfactory interactions with businesses operating in New Mexico. Specifically, the Consumer Protection Division: (1) offers dispute resolution services to dissatisfied consumers; (2) educates the public about consumer issues and unlawful trade practices; (3) investigates suspicious business activity; (4) proposes legislation and promulgates rules to clarify acceptable business behavior; and (5) engages in litigation on behalf of the public’s interest.
