How does the Concierge Service process work and what are the benefits of using it?
When you submit a request to us, we will take your information, including your desired seating section and price, and go through the process of selecting and purchasing the tickets on your behalf. Your seats will be the best available – the same seats you would get by going to the box office. Orders are normally confirmed within 4 hours. Two important notes: 1) If there is an issue with your request, please send an email to tickets@entertainment-link.com immediately so the issue may be rectified before the order is executed; 2) Please keep a close eye on your email for the several hours after having placed a request – in some cases, the Ticket Team will need to communicate with you during this time. Once the order is confirmed, you will be sent a final confirmation providing you a review of all the order details, including row and seat information, delivery details, the address of the venue, time and date of the performance, etc.
