How does the claims process work?
With a top warranty company like Endurance, it works like this: If your vehicle breaks down or is in need of a repair, take it or have it towed to any licensed repair facility and present your service agreement to the Service Department. After they diagnose the problem with the vehicle, they will call the claims administrator toll-free and receive repair authorization for all your covered repairs less a deductible where applicable.
Once the claim is received by the insurance company, you will be contacted within two (2) working days. You may be required to provide additional information, such as copies of signed delivery documents. The insurance company will determine if it is necessary to have a professional inspection to determine transit-related damage. If this is necessary, they will inform you of who will be contacting you within a specified period of time.
Each employee will receive a Med-Gap Fund™ I.D. Card. They should present this I.D. Card to the provider when they present their major medical insurance card. The provider first sends the claim to the major medical carrier to apply provider discounts, contract provisions, and credit towards the high deductible. Next, the provider or the employee (if applies) send the major medical EOB (explanation of benefits) to Morgan-White Administrators. MWA will process claims for payment based on the benefits the employer has selected for his employees. A toll-free phone number is provided on each Explanation of Benefits (EOB). Calls are accepted from anywhere in the continental U.S.
Once the claim is received by the insurance company’s claims department, after being filed, you will be contacted within seven to ten (7-10) working days. You may be required to provide additional information, such as copies of signed delivery documents. The claims adjuster will determine if it is necessary to have a professional inspection to determine transit-related damage. If this is necessary, they will inform you of who will be contacting you within a specified period of time.
A. The claims process begins when a beneficiary contacts the Customer Service Center to notify the insurance company of the intent to file a death claim. Beneficiaries must request the claimant statement, complete the form and submit it, along with the required documentation, to the Customer Service Center. After receiving the claimant statement and required documentation, the Claims Department will process the claim. Delays in receipt of all required documentation or verifications or unusual circumstances, may cause the time to process a claim to be longer. To file a death claim on a life insurance policy, or to check the status of a claim, please call the Customer Service Center at 1/800-521-2773 (Monday through Friday, 7 a.m. to 6 p.m. Central Time). To expedite the call, please have the appropriate information ready (e.g., Claim Number, Policy Number, Insured’s Name). Claims for deaths in Florida If the insured died in Florida, we will require a long-form certified death certificat
