How does the City of Brampton endeavour to protect citizens from tow truck operators who overcharge or who otherwise do not conduct the tow professionally?
There are several measures in place to govern and regulate City of Brampton-licensed tow truck operators. Licensing By-Law 1-2002 (Schedule M -3) ensures, amongst other things, that: • The tow truck is properly insured • The tow truck operator has a valid driver’s license, a good driving record and no criminal record • A citizen’s property/contents during a tow are kept safe • You will be towed to the location required • The tow truck operator provides access to the Tow Rate Sheet • The owner/operator of the vehicle being towed executes an Authorization to Tow form prior to hook-up of the vehicle Queries and concerns can be submitted in person, by telephone, by regular mail or by email, Monday through Friday, excluding holidays, 8:30 am to 4:30 pm. Every effort will be made to respond on the next business day to emails received after regular business hours. City of Brampton Enforcement and By-Law Services Division 485 Chrysler Drive Brampton, Ontario L6S 6G3 Southeast corner of William
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