How does the Child Protection Service respond to a notification?
After you have notified them, the Child Protection Service will decide whether the child or young person is in a situation who falls within the legal definition of ‘a child in need of protection’. If the notification is not accepted, a child protection worker may speak with you about other options , including referrals to other organizations that might assist the family. If the notification is accepted, a decision will be made regarding the urgency of the situation. Where a case is assessed as urgent, contact with the family will occur within 48 hours. If a case is considered non-urgent, the investigative process may take up to 14 days. In cases where physical or sexual abuse has been alleged, the police will need to be involved in the investigation, and this requires careful planning and timing. When you call, you must give as much information as possible to help them make decisions about what intervention might be required. All information may be valuable and state services have an o
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- How does the Child Protection Service respond to a notification?
