How does the change to the new plan affect my Automatic Clearing House (ACH) payment?
Customers who pay electronically through ibxpress.com do not need to do anything. Your new premium amount will be deducted automatically from your bank account. If you make a plan change that lowers your monthly premium, you may receive a credit that will reduce the amount of your next bill. If you use your bank’s bill-paying system, simply pay your bill as always; be sure to enter your new bill-to account number that will be printed on your first invoice.