How does the CFA Client Care Center work with my family?
Each client is provided their own secure, web based financial aid application. All of the information that will be used to complete your student’s forms is available to you 24/7. For each of your student’s colleges, we will advise you of any additional requirements and forms, assist with the Early Decision/Early Action process, as well as their deadlines, etc.. We follow up with you if there are steps that are required before we can proceed with the financial aid process, first by email, then by telephone. You are kept appraised of tasks completed on your behalf and copies of all forms submitted. We are available to assist you with questions and concerns, and we make it a point to return phone calls and emails.
