How does the Carers Emergency Alert Card service work?
A carer registers with the scheme by completing an enrolment form. This form holds information about the carer, their dependent(s) and the action that needs to be taken in the event of an emergency. Please contact us on 01983 533772 or email wightcare@iow.gov.uk for an application form or further details. The carer is then issued with a laminated clip-on card. The registration number and telephone number are linked to records at Wightcare services Call Centre where help can be coordinated to assist the person being cared for while the carer is receiving attention. The service is confidential. No personal details are on the card, so the identities of the carer and the person being cared for are protected. The only means of identification is the reference number of the card. In an emergency, a call is received by the Wightcare services Operator who responds by carrying out the instructions on the enrolment form.
