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How does the CareAlert Smart Dialler know that my call for assistance has been live answered and not by an answering machine or message bank service?

April 26, 2017answered Bank carealert Dialler live Machine message SMART

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How does the CareAlert Smart Dialler know that my call for assistance has been live answered and not by an answering machine or message bank service?

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The CareAlert Smart Dialler has been especially designed with a response feature that allows it to know whether you call for assistance has been live answered or not. The recipient of the call is asked to press the * (Star Key). This sends a signal to the Smart Dialler which opens up the 2-way communication feature and also lets the Smart Dialler know that the call has been live answered. Obviously this signal will not be sent if the call is answered by an automated answering system. If the CareAlert Smart Dialler does not receive this *(Star Key) signal, it will continue to dial out to the next number that has been stored.