How does the billing process work?
When a customer signs up for an account through your website we will charge your credit card the discounted rate per the pricing structure. The method you choose to accept customer payments is nominated during the setup of your account for Private Label Hosting. There is a seven day grace period from the time of account creation/ renewal date to when the transaction is processed. This is to allow Resellers time to secure payment from their customer. If payment has not been secured and you do not wish to be charged, the account status can be modified to pending or suspended within the Reseller Customer Management section.
Billing for physical therapy services is similar to what happens at your doctor’s office. When you are seen for treatment, the following occurs: • The physical therapist bills your insurance company, Workers’ Comp, or charges you based on Common Procedure Terminology (CPT) codes. • Those codes are transferred to a billing form that is either mailed or electronically communicated to the payer. • The payer processes this information and makes payments according to an agreed upon fee schedule. • An Explanation of Benefits (EOB) is generated and sent to the patient and the physical therapy clinic with a check for payment and a balance due by the patient. • The patient is expected to make the payment on the balance if any. It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, miscommunicated, or misunderstood. This can del
Billing for physical therapy services is similar to what happens at your doctor’s office. When you are seen for treatment the following occurs: • The physical therapist bills your insurance company, Worker’s Comp, or charges you based on CPT (Common Procedure Terminology) codes. • Those codes are transferred to a billing form that is either mailed or electronically communicated to the payer. • The payer processes this information and makes payments according to an agreed upon fee schedule. • An EOB (Explanation of Benefits) is generated and sent to the patient and the physical therapy clinic with a check for payment and a balance due by the patient. • The patient is expected to make the payment on the balance if any. It is important to understand that there are many small steps (beyond the outline provided above) within the process. Exceptions are common to the above example as well. At any time along the way, information may be missing, mis-communicated, or misunderstood. This can del
Billing for physical therapy is similar to what happens at your doctor’s office. The physical therapist bills your insurance company based on CPT (Common Procedure Terminology) codes. Those codes are transferred to a billing form that is either mailed or electronically communicated to the payer. The payer processes this information and makes payments according to an agreed fee schedule or contract rate. An EOB (Explanation of Benefits) is generated and sent to the patient and the physical therapy clinic with a check for payment and a balance due by the patient. The patient is expected to make the payment on the balance if any. It is important to understand that there are many small steps within the process and the payment process is usually slow and delayed.
