How does the administrative process work?
To begin the process, one of the parents must apply for child support services with the Office of Recovery Services. Once the case is open, both parents will be served with a Notice of Agency Action (NAA). The NAA provides proposed child support amounts, information about medical insurance coverage, and a list of options available to each parent after receiving the notice. If paternity needs to be established, the NAA will either contain an appointment date for genetic tests or instructions about how either parent can request genetic tests. If either parent is not certain that the father listed in the NAA is the biological father of the child, it is very important to have genetic tests BEFORE paternity is legally established. In most cases, genetic testing will be provided to the parents for FREE when they have an open case with the Office of Recovery Services. After the parents have had time to respond to the NAA, to provide more information, or to request genetic tests, the administr