How does the 12 month money back guarantee work?
A. California Energy Management guarantees a 5% reduction in KWH usage, assuming a constant load. If after a complete review of the facts, it is determined that the EMS unit has not performed as stated, then the dealer will be responsible to refund the purchase price to the customer and return the used unit to EMS ELECTRONICS, L.L.C. for a new replacement to go back in the dealer inventory.
