How does Tampa Electrics automated phone system find the trouble spot?
A. When you call 1-877-588-1010 to report an outage, our automated phone system automatically recognizes the number you’re calling from and, if it is your primary phone number and is on file with us, the system matches this number to your address. (The primary telephone number is the most frequently-used phone number associated with a home or business address.) If needed, take a moment to update your primary phone number for your home and business to fully benefit from this system.
