HOW DOES TALKSWITCH ANSWER AND TRANSFER MY INCOMING CALLS?
TalkSwitch offers lots of flexibility for answering incoming calls and transferring them to ensure they are answered with intelligence. Incoming calls can be routed to ring through to an individual extension, or set of extensions. The call can be answered by an auto attendant greeting, either immediately or after a timed period if no extensions answer the call. Call Cascade offers up to three alternative destinations for calls that encounter no answer, busy or do not disturb at an extension. This provides flexibility in how calls are managed – allowing them to be routed to a mobile phone, a secretary, or a colleague, before going to voicemail.
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