How does Sympa know what my email address is when I log in with my NetID?
Sympa looks up your preferred email address from the Duke online directory. Whenever you subscribe to a mailing list, Sympa will use this address to add your subscription to the list. Sympa also uses it to determine which lists you’re on and whether not you’re an owner or moderator of any lists. If you are not receiving any messages from any lists you’re subscribed to in Sympa, it’s possible that this address is incorrect or is forwarding to an account you’re not checking — for instance, mail may be getting forwarded from firstname.lastname@duke.edu to netid@duke.edu and you use and regularly check a departmental account or Notes account. If this is the case you will want to change where this address points. If you visit the Online@Duke e-mail alias management page then you can click the “Change my e-mail alias” link and be taken to another page where you can set the “EMAIL ADDRESS” to be your preferred email account (i.e. your departmental account, continuing our example from above).
