How does support.com provide “instant technology relief”?
Our remote control software is the key to diagnosing and resolving your computer problem. Once the software is downloaded, our Solutions Engineers can operate your keyboard and mouse to resolve your problem while you watch! Remote control technology is like having the expert sitting next to you and solving your problem, but in a virtual space. You are always in the driver’s seat and can turn off remote access at any time. You have complete control of our Solutions Engineer’s access during our secure remote process and can see everything they are doing to diagnose and fix your computer.