How does subthread filtering work?
Subthread filtering in Agent 4 is intended to enable you to Ignore subthreads while leaving the rest of the thread unaffected. Example: You are interested in a topic, but one branch, or subthread, has wandered off into something you’re not interested in or was invaded by a “troll”, so you have no interest in reading responses within that part of the main thread. So, just press the i key to Ignore that message and Agent will also Ignore all responses to that message. NOTE: that is i and not I. Lower case ignores the current message and its responses, while uppercase will ignore the entire thread from the beginning. This works even on threads that have a Watch filter in place. This FAQ Entry was updated on 08.18.06, please give us your feedback.
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