How does StreetDelivery increase client retention and customer satisfaction?
There is a direct relationship between the speed with which a claim is settled and customer satisfaction. Instant information allows for faster liability decisions by examiners thus shortening the claims cycle. This allows quicker payment to insured and claimant, where payment is due. In cases where the insured is clearly not at fault, deductibles may be waived. Faster service, happier customer, equals client retention.