How does StoreGrid do Open File Backups?
When StoreGrid backs up a file, it can detect automatically if the file has been changed. Hence StoreGrid can ensure that no file is backed up incorrectly. For files that change during a backup, StoreGrid does a best effort attempt continuously (in the background) until the backup for the file succeeds. In a desktop/laptop environment this strategy almost never fails. However, it is important that StoreGrid be allowed the requisite permission to access the file(s) that are to be backed up. For example, Microsoft Outlook cannot be backed up if it is open as StoreGrid cannot access the requisite files (Please click here to understand how StoreGrid works around this problem) The best way to handle open file backups is to use StoreGrid’s Open File Plugin.
