How does SouthWings’ staff support its volunteer pilots?
Volunteer pilots are the reason SouthWings exists and is able to accomplish its mission. The fundamental focus of the work of SouthWings’ Flight Operations staff is to support our pilots by: carefully screening the flights it offers; facilitating and simplifying flight paperwork requirements; coordinating and managing any multi-flight, multi-pilot missions; educating and supporting flight partners so they know what to expect and come to the flight prepared; making connections as needed to obtain necessary information; answering any questions the pilots may have; responding swiftly and effectively to any needs or problems that may occur; and celebrating the tremendous contribution of the pilots with regular communication about the success and outcomes from their flights.
