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How does Sony direct me to the appropriate page for my VAIO computer model if the Sony eSupport Web site does not collect the name of my computer model?

April 26, 2017appropriate Computer esupport model page Sony vaio web site

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How does Sony direct me to the appropriate page for my VAIO computer model if the Sony eSupport Web site does not collect the name of my computer model?

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Your model name is known only to the VAIO Update utility running on your computer, which uses this information to direct you to the correct Web page for your model. This information is not passed to Sony by the VAIO Update utility.