How does simulation training work?
Essentially, simulation-based techniques consist of games that put people into situations where they must use the information at their disposal to make the same types of decisions as they would in real life. Not only do simulations reproduce the software environment of the business, they also replicate the daily interpersonal and environmental challenges a person may face. For a rep, the job involves mastering the use of software – not just knowing where to click but why they are doing it and having a complete understanding of how to get the most out of their systems. The benefits A simulation course offers participants many benefits and one of these is practice. As the adage goes, ‘practice makes perfect’ and simulation-based training sets the scene for this. Simulation also takes practice one step beyond just clicking on the software. It provides a competitive setting in which to do so and this competition helps to drive enthusiasm for involvement, which in turn leads to higher reten
