How does shipping and goods return work?
Our wholesale suppliers ship anonymously. They do not state their company name anywhere on the packaging or product. Therefore, your customers will believe the product was sent from you. /if one of your customers requests a refund you can ask that they return the item to your address. Once you receive the item, you can process their refund. However, to save yourself the expense of then having to post the item to the wholesaler, you could simply get the customer to send the return straight to the wholesaler. Save time and money when you can.