How does Shaw Mobile increase margins?
• Making it possible for one dispatcher to smoothly interact with 100 vehicles • Increasing the number of stops per day/per route/per driver and reducing miles driven • Implementing web-based solutions that reduce the number of customer service reps required to answer customer calls By streamlining operations, profit margins are increased and the system pays for itself quite often within a few weeks of its installation. LTL and Distribution & Delivery companies utilizing Shaw Mobile report a 20 to 30 percent price advantage over competitors due to dramatic reduction in overhead. 2. What is meant by “real-time” logistics? “Real-time” means that the information you operate on is current, rather than representing conditions as they may have existed 30 minutes or several hours before. In the past, dispatchers operated on manually created charts or boards that approximate the locations of each driver. Such systems were prone to error and delays, changes of sequence and break downs which qui
