How does Shangri-La differentiate itself from other top-level hotels around Greater China?
A warm and exceptional service is the group’s defining feature. Our staff are dedicated to making every guest feel valued and special by delivering a unique hospitality experience built on time-honored Asian values, delivered with modern efficiency. The name Shangri-La was inspired by James Hilton’s legendary novel Lost Horizon, which depicted a tranquil haven in the mountains of Tibet. Today, Shangri-La stands as a synonym for paradise and the name encapsulates the genuine serenity and graceful service for which Shangri-La has come to be recognized. Shangri-La hotels are luxurious without being pretentious. Hallmarks of the group’s properties include grand lobbies, which often overlook expansive gardens, decorated with marble flooring, crystal chandeliers and fine Asian art. Guestrooms are equally luxurious and are equipped with everything a business or leisure traveler requires. All Shangri-La properties feature extensive facilities and the highest standard of cuisine in restaurants
