How does SGD actually work?
Web Lab has developed SGD over several years of trial and refinement to foster much higher quality discussion than is usually found online. SGD is both a technique and a technology (developed to provide tools to implement and automate as much of the technique as possible). The Listening to the City online discussions will use existing SGD technology but will modify the technique in several significant ways. For a detailed description of the technique and its history, click here and here. The main difference between past dialogues and Listening to the City is that the LTC dialogues have a specific agenda and desired outcomes, so they will be guided much more actively. Past groups have been primarily self-moderated by participants; half the groups in LTC will be directly facilitated, and the other half will be guided by email messages, newsletters, etc sent to participants at key points in the discussion, with monitors keeping tabs on individual groups and intervening only if needed.
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