How does SERU handle systematic downloading?
While there is broad agreement that systematic downloading of content is a common hallmark of inappropriate use, there may be appropriate activities that manifest themselves in a similar way. Where either a publisher or a library suspects systematic downloading, further investigation is warranted along with notification of the transaction partner. Access control is a rapidly evolving area of technology development making it difficult to identify specific practices that are common and enduring although some publishers have guidelines governing their own practices in house. While suspension of access to the electronic resource may be appropriate, the subscribing institution reasonably wishes to be informed of the problem as soon as possible, desires access restriction to be limited to the smallest segment of the user base that is practicable, and expects access to be restored as soon as possible.
