How does SeniorMetrix interact with physicians and/or case managers employed by the customer?
Although our contractual client is the health plan (which includes physician leadership), SeniorMetrix also works day to day with contracted physician groups, aligning expectations between the plan, the group, case management, the provider facility and the patient. Our relationship with case management is determined by the scope of our agreement. We may either work side by side with the current case managers, or SeniorMetrix staff may take over responsibility for certain segments of the case management continuum.
