How does Sage IT approach a Managed Services engagement?
Sage IT will transition you to Managed Services using processes learned over 18+ years of building and running IT teams for enterprise clients. In addition to our processes, we use industry standards and best practices to ensure that the services you receive are optimized and mature. In addition to processes, open standards, and best practices, Sage IT uses a proven 4-phase methodology when approaching a Managed Services engagement: 1. Determine current actual service levels and costs. 2. Define desired service levels and budget, and a transition plan to reach them. 3. Implement the transition plan and run the new operation. 4. Measure results and drive continual improvements. During your transition to Sage IT Managed Services, our IT experts will analyze your requirements and deliver a plan that fits your operational and budgetary needs. Your Sage IT site manager will lead the plan’s implementation, and then run the team according to our established processes and procedures. As the en
