How does Sage CRM licensing work?
Sage CRM is licensed on a named user basis. What this means is that you need to have the same number of licenses as you have users. Licenses are consumed by users regardless of whether they are currently active in the system or not. Managing the licensing situation within Sage CRM is quite simple. When you add an additional staff member you need to add a new CRM license in order to have that user capable of using CRM. If you replace a staff member you can reuse the existing license by making the outgoing staff member inactive, thus releasing the license, and create the new user who will consume the newly released license. New licenses can be added at any time up to the limit for the particular edition that you are using. The process of adding a license takes less than 5 minutes and can be done without technical support assistance.
