How does Ribbit for Salesforce handle my voicemail?
Ribbit replaces your existing voicemail service. When you miss a call, Ribbit will play your voicemail greeting, record the caller’s message, and transcribe the message to text. A transcription will be sent to you via SMS, email, and your Salesforce account. You can also listen to an mp3 or wav file of the original message. Of course, you always have the option to call in from your phone to listen to messages.