How does RemoteDesk interface with Great Plains?
RemoteDesk keeps its own database consisting of Great Plains data. The customer and the item price list is updated directly from your Great Plains data using programs built into RemoteDesk. The data can be updated as often as necessary. Once the RemoteDesk Administrator has updated files, the data is then transmitted via an E-mail message to all remote PC’s at the same time. In benchmark tests, sending a 10,000 item database took only 3 minutes on the Internet. When new orders and new customer records are received from the remote PCs, RemoteDesk collects the data into its own database first. It gives you the opportunity to check the information, edit any changes and to print an audit report before any data gets into your accounting system. RemoteDesk exports the orders to a special file that is picked up by the Great Plains Order Entry operator who posts the orders. Now regular office procedures are followed to handle new orders. Full access and complete audits of all orders are availa
