How does RedZone track claims from filing to through final disposition?
RedZone assigns dedicated account resources for payor management and maintains aggressive denials management follow-up processes. Every medical claim is filed in a timely fashion after being reviewed for accuracy and completeness. Each outstanding medical claim (of a designated age) will be researched for timely payment; up to and including the filing of appeals and/or referral for collection. Changes in payor or provider enrollment requirements are addressed by our account management team and driven to resolution. RedZone assigns dedicated resources for processing statements, patient inquiries, balance recovery, referral to collections, and coding or hardship reviews.
