How does Qwest compete in the market?
Qwest Web Contact CenterTM allows your business to benefit from the advantages of managed network services, without compromising application customization and control. You have two alternatives to using Qwest Web Contact Center. Your first option is the in-house, do-it-yourself approach, using premises based vendors. This gives you some measure of control, but also results in substantial equipment, telecom and management expense and headaches. The second option enlists enhanced call routing services provided by long-distance carriers. These services reduce capital expense, but are limited in functionality, flexibility and application control. The Qwest vision recognizes that the network must meet the requirements of the applications not the other way around. Qwest gives you control and choice, and is committed to responding to your needs most rapidly. Qwest offers the best of both competing solutions, without the associated drawbacks. The Qwest IP-Enabled Voice Applications Network del
