How does Private Passports enhanced security protect me from “phishing” attacks?
If you mistakenly provide a third party with your ID and password, our security application is designed to deny access to the third party. For example, when a fraudster attempts to access your account, our security application will most likely not associate that individual’s login pattern of behavior or computer equipment with your User ID – and your challenge questions will be asked. Given that the fraudster should not be able to answer the questions, access will be denied. Why do I need to answer security challenge questions? The challenge questions and your responses will allow us to provide an incremental layer of online security. If you access your account in a materially different way than previous logins, we may present challenge questions that must be answered to gain access to your account. Additionally these questions may be used to authenticate your identity when calling into our Help Center. Why am I being asked challenge questions when I log on from my personal computer? I
