How does Philip Crosby Associates work today?
Philip Crosby Associates has been working with clients for almost three decades to develop the common language, systems and tools necessary to develop a sustainable culture of quality across an organization. Today, our team works directly with client companies to integrate quality into the way people manage and operate their business. We directly engage senior executives, managers and staff to address the issues, challenges and concerns facing all aspects of the work being performed. At Philip Crosby Associates, our methods and systems create the foundation required for people and teams to embrace quality in the way work is accomplished every day. Yet, we do not stop there. Through our hands-on working relationships with client leadership teams, we ensure quality becomes an integral part of the actions taken at all levels of the organization. In this way, quality acts as differentiator for our clients because it is placed at the core of the organization’s culture and values.