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How does PG&E know that HEAP will help with the 48 hour notice bill?

April 26, 2017heap help hour Notice PG&E

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How does PG&E know that HEAP will help with the 48 hour notice bill?

1 Answer

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Once the application has been processed and you qualify for funds, Intake staff will call PG&E’s agency line and guarantee to pay qualified amount. At which time termination will be stop or services will be restored whichever the case may be. The amount you qualify for may not be enough to pay the bill and you will be required to co-pay before Intake staff can make that call.