How does Performance Track implement Six Sigma?
We use a Six Sigma Road Map consisting of the following steps: • Identify core processes and Key Customers • Define Customer Requirements • Measure current performance • Prioritise, analyse and implement improvements • Expand and Integrate the Six Sigma system. The Road map is not the only path to Six Sigma improvements, you will very likely need to adjust the order of the steps, or even start more than one simultaneously. Balanced Scorecard What is The Balanced Scorecard? The Balanced Scorecard is a collection of Key Performance Indicators presented in four perspectives, Financial, Customer, Internal Business Processes and Learning & Growth in a manner that tells the story of the company’s strategy. The balance comes not only from the four perspectives but also from a balance between performance drivers & outcome measures and lagging & leading indicators. The Balanced Scorecard facilitates the translation of the company’s strategy into actions, which are measurable down through the or
