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How does PayPal notify a seller when a chargeback has been filed against them?

April 26, 2017chargeback filed notify Paypal seller

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How does PayPal notify a seller when a chargeback has been filed against them?

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When a buyer files a chargeback, the buyer’s credit card company notifies PayPal’s merchant bank. Our merchant bank informs us of the chargeback, and we immediately email the seller. The seller can then log in to their PayPal account and go to the Resolution Center to monitor the status of the case and provide information to help resolve the matter.