How does PatientFlow Technology’s approach compare with Lean Management and Six Sigma?
Lean Management and Six Sigma are process management and quality improvement methodologies that originated in the manufacturing industry. Since Lean Management and Six Sigma focus on optimizing individual processes, sub-optimization may occur in other parts of an organization. For example, if you improve the processes and patient flow through the Cath Lab, it could lead to pressures on your CCU and telemetry units. PatientFlow Technology’s approach recognizes the inter-relatedness of healthcare operations. We believe that the benefits of applying process improvement methodologies like Lean Management and Six Sigma can be greatly enhanced by addressing artificial variability first, which is at the core of our implementation solution.