How does PatientFlow Technology ensure that the improvements are sustained in the long run?
We work very closely with client administrative and clinical staffs throughout a typical project. Client staff plays a key role in developing and implementing new processes. The result is that there is a strong internal ownership of the process and changes. Secondly, we are able to show strong positive results by the end of the first phase (about 6 months), which results in buy-in from surgeons as well as other key constituents. Finally, we believe in training client staff so that they can continue to build on the successes achieved in the course of the project.