How does online certification work?
Online certification is available for returning volunteers through Link & Learn. You will have two chances to pass your test, so be sure to take your time and answer questions carefully. The Basic Certification Test takes between 1 and 4 hours, depending on the volunteer. You can take the test in one sitting, or save your answers and come back at a later time. You will need to score 80% or higher on a particular test to be certified at that level. When you pass, you will need to print your Volunteer Agreement (with the certification score filled in) by clicking “Click here to open and complete your Volunteer Agreement” at the top right of your screen. Finally, do not forget to submit your signed Volunteer Agreement, with your score included, to Adam Perry (volunteer@dceitc.org), or by fax to (202) 521-3988.
