How does one report a problem or file a complaint?
We ask that you first try to resolve your problem directly with the pest control company involved. Ask to speak to the certified pest control operator or branch manager directly. In larger companies there are regional or divisional managers and/or corporate officers that you can discuss your situation with. Departmental procedures require a written consumer complaint be filed to initiate an investigation. Please complete a complaint form and submit it, with supporting documents, to your local field office by fax or mail. You may contact your local inspector directly. Please remember the inspectors spend most of their time in the field investigating complaints. Please use their recorders to leave messages. You may also contact Bureau Headquarters at 1203 Governors Square Boulevard, Suite 300, Tallahassee, FL, 32301, in writing or by phone (850) 617-7997 anytime, Monday through Friday, 8 a.m. to 5 p.m., (except for holidays). Please be advised that the Department of Agriculture and Consu
