How does one make the get a cashless authorisation in an emergency?
In case of cashless claims for an emergency, please intimate the TPA using their toll free number specified in your health card. You would need to submit to the TPA all the necessary information of the emergency along with a certificate from the Medical Practitioner and/or Hospital. The TPA will then issue a pre-authorisation, in a matter of few hours, to the Hospital concerned for cashless hospitalisation for the treatment upto the limit of the Sum Insured specified in the policy. Once the hospital is in the network, in case of an emergency just get admitted and contact the TPA about the emergency nature of hospital admission and furnish the required details as stated above.
